Contact
Talk to the people who run Shift
There is no chatbot and no ticket queue. Email is the channel. The converter still does not need your address.
Use this for product questions, privacy, terms, and AdSense or legal notices about shift-local.vercel.app. Shift is made by Ultimatum. We read mail; we do not run a 24/7 desk.
What to put in the message
Browser and OS (for example: Safari on iPhone 14, Chrome on Windows). Output codec you picked. The exact error sentence on the row, if there was one. Whether the AVIF badge said yes or no. Do not attach the photo unless we ask — the converter is built so we never need the pixels.
Do not email your photos
The whole point of Shift is that images stay in the tab. If you attach a camera roll to an email, that copy lives in a mailbox. Convert on the home page instead. If a file fails, describe the browser, the output codec, and the error sentence — not the pixels.
This is not support for other Ultimatum sites
Crush, HEIC Local, Folio, Nota and Strip are separate properties. If the problem is a PDF merge, this inbox will bounce you to Folio. If the problem is GPS in a JPEG, that is Strip. Links are on About. This address is still the right legal contact for Shift.
Publisher
Ultimatum · Shift · ca-pub-7636435144500691
Site: https://shift-local.vercel.app/